S.O.S. Edenred

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Payment

Vouchers can be paid for by bank transfer or in cash. If the amount is transferred, the voucher package can be released only after payment (transfer) is effected. In urgent cases, vouchers can be released if the customer faxes the receipt verifying the transfer. Customers with an e-mail address are notified of the receipt of bank transfer and the exact delivery/acceptance date of vouchers in an e-mail message.

E-mail notification

We introduced two new convenience services to make voucher purchasing easier for customers.

Customers paying by bank transfer get an e-mail notification about the receipt of payment and the date when vouchers are delivered or are available for collection in our offices.
Customers with a predefined order schedule get an automatic reminder of their next order. This way, they are always notified of their upcoming order based on their previous order date. Reminders can be personalised, that is, you can define whether you prefer receiving your reminders at specified dates or at set intervals.

If you wish to receive e-mail notifications, but have not yet submitted your e-mail address, please contact our Customer Service at (06 1) 413 2295

Cash

For our clients there is an opportunity to pay by cash at our Agencies. Nevertheless we suggest to use bank transfer in the case of bigger value of vouchers.

You can have information about the opening hours of our agencies here.

Bank transfer

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